We have more than 8 years of experience developing agile projects with Microsoft Dynamics 365. We count with dedicated teams of certified professionals.Let's Talk!
"From the first simple claims workflows to automate complex processes such as credit admission, we have managed to automate and have online information on critical processes, achieving results in key metrics.
Another vital was having been able to include all the different interactions with the client on a single CRM platform, which gives us a comprehensive view of the client and its history. Finally, with the help of Dynamix in Uruguay, we were able to create an internal team that today performs all the maintenance and part of the developments. CRM Dynamics is part of our day to day operations and I couldn't imagine today the main processes of the bank without a tool that consolidates them."
"Microsoft Dynamics allowed us to consolidate three customerservice platforms in one, and it is currently a fundamental tool in our road todigitalization. With the support of UruIT we are restructuring our processes toimprove efficiency and fundamentally improve the experience of our clientsthrough shorter service procedures and more effective flow of information.UruIT is contributing their technical expertise in the platform as well astheir knowledge from experience with the processes of digital transformation.We aim to continue to working UruIT as an essential partner in therestructuring of our digital processes."
Dynamics is a tool that allows us to lay the foundations andgradually build all the Bank’s customer service processes from the ground up.As we add functionality, while maintaining a easy-to-use interface (whichnoticeably lowers the training time of hundreds if agents and partners), we areable to eliminate systems and reduce costs. At the end of the day it helps ussee what is successful with our clients in a way that is agile and simple andthus be proactive in improving our service.
We have delivered succesful projects for the main South America Banks.See our Success Stories
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